IT Support
Ongoing IT Support
Day-to-day IT support and advice since 2018 as Hockridge Mortgages has grown — covering user support, hardware, Microsoft 365 administration, email management and cyber security guidance.
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The Challenge
As a growing mortgage broker without an internal IT team, Hockridge Mortgages needed a responsive partner for day-to-day technology issues, hardware refreshes and ongoing Microsoft 365 administration — alongside practical advice on operational improvements.
Our Solution
Slade Tech continues to provide day-to-day support, handling user issues, hardware replacement and upgrades, Microsoft 365 administration, email management, printer and office support, cyber security advice and business continuity planning. Melvyn and the team maintain a close working relationship with Connor, often seeking advice on both technical and operational improvements.
Responsive Support
Day-to-day issues handled promptly
Hardware Lifecycle
Replacements and upgrades managed
Trusted Advisor
Technical and operational guidance
Continuity Planning
Practical business resilience advice
Key Features
- User support
- Hardware replacement and upgrades
- Microsoft 365 administration
- Email management
- Printer and office support
- Cyber security advice
- Business continuity planning
Technologies Used
Related Projects
All Hockridge Mortgages projectsIT Infrastructure
Business Separation & Email Migration
The first major project after Hockridge Mortgages launched — separating from previous systems and es...
Microsoft 365
Microsoft 365 Modernisation
A full review and migration from Google Workspace to Microsoft 365 — moving approximately 500GB of b...
Cyber Security
Security & Infrastructure Improvements
Current security and infrastructure improvements — implementing multi-factor authentication, conditi...
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