Admin Portal
Admin System Rebuild & Operational Improvement
Rebuilt the Cards2Cash admin centre from the ground up — centralising customer, listing and verification data so staff can process payouts and resolve issues from a single interface.
The Challenge
The existing admin system was inefficient and fragmented. Staff were required to navigate multiple pages to access customer details, listing status and verification information — slowing down operations during the critical verify-and-payout workflow.
Our Solution
We rebuilt the admin system from the ground up, redesigning workflows around how the Cards2Cash team actually processes listings. The new system provides a unified view of customer and card information, enabling verification, buyer matching and payout actions from a single interface.
Before
- Multiple pages to access customer information
- Slower, fragmented workflows
- Time lost navigating the system
Interface preview withheld
At the client's request
After
- Centralised customer view
- Faster, more efficient operations
- Streamlined, intuitive workflows
Interface preview withheld
At the client's request
Faster Task Completion
Across the operations team
Centralised Customer Data
All relevant information in one view
Less Page Navigation
Key actions from a single interface
Streamlined Workflows
Improved usability for daily operations
Scalable Foundation
Built to support future growth
Key Features
- Unified customer and listing profile view
- Centralised verification and payout workflow
- Streamlined task handling for operations staff
- Reduced page navigation for common actions
- Role-based access for the operations team
- Scalable architecture for marketplace growth
Technologies Used
Can we build something similar for you?
Tell us about your project and we'll recommend the right approach — no obligation.
Book a Free Consultation